By J Wilberg
Heroes and villains. Saints and sinners. In my work, I run into all of those folks but today’s topic concerns another dichotomy: the can-doers and the ‘you can’t get there from here’ folks.
As a consultant, my work is about change. No one hires a consultant to maintain the status quo. They can do that on their own. So my mission always has to do with doing something new or doing something better. This makes for exciting and very interesting work but it’s not without its difficulties.
Because I am a consultant on a temporary mission, I have to engage other people in the task at hand. Often this means suggesting to people who have done things in a particular way for a long time or those who’ve never done it but have an opinion none the less that they do something new or better.
Here’s where we meet two kinds of people. The can-doers are the ones who were waiting for someone to bring the secret code to unlocking the door to new ideas and they are ready to rock. They’re the ones in a meeting who are totally focused, intent on the topic, nodding and taking notes. They’re the students every instructor loves to have in class. All in and ready to one up the instructor. When that happens, when you’re the consultant and someone comes up with an even better idea because you created the environment for change, that’s even better than having the great idea yourself.
The flip side are the ‘you can’t get there from here’ folks. These folks are death to a dynamic group. Everything suggested has been tried before, is too expensive, would never be approved by management, is too much work, will take too much time, and, my favorite, will require hiring another consultant. The ‘you can’t get there from here’ folks, also known as YCGTFR’rs, can deflate and depress a group beyond recognition, leaving the consultant the only person in the room with new ideas.
So are these two dichotomous groups born or made? A topic for another blog.
Let me know what you think — ever run into these folks in your work?