Program Evaluation

The word evaluation makes many people want to run the other way. It sounds complicated and expensive and evaluators often make folks feel like they’re back in grade school, waiting for their report cards.

Cutting edge evaluation is different. Its intention is to inform program implementers, identify areas of concern and success, and help projects perform better. Good evaluation is collaborative in nature with the evaluator involved with projects from day one – advising on program design and creating data collection system that complement, rather than complicate, service delivery.

Sound program evaluation has these elements:

  • Clear description of the theory of change. In other words, what is the thinking behind the project?  Why do project designers think it will have the desired result?
  • Logic model that connects mission to goals to objectives to outputs and, finally, to outcomes.
  • Research plan that includes attention to both process and outcome evaluation.
  • Data collection strategies which are realistic in terms of time, participants, environment, and cost.
  • Readable evaluation reports that support program planning and decision-making.

Wilberg Community Planning, LLC, has the academic background, experience, and technical capacity to organize and implement complex, multi-site evaluations. Janice Wilberg has significant research credentials (Ph.D. in Urban Social Institutions) and a broad-range of program experience – in areas ranging from Head Start to Older Adult services. To insure cultural competence, she organizes evaluation teams that combine persons with varied backgrounds and perspectives.

Example of Wilberg Community Planning LLC Evaluation projects:

  • Currently conducting a system improvement analysis of Milwaukee’s transitional housing system for homeless people
  • Currently evaluating the implementation of a process improvement initiative occurring in Aging and Disability Resource Centers across the State of Wisconsin
  • At the Front Door: A System Improvement Analysis of Milwaukee’s Emergency Shelter System
  • Disproportionate Minority Contact County Project Evaluation conducted for the Wisconsin Office of Justice Assistance (
  • Evaluator of the 25-site Milwaukee Brighter Futures Initiative from 2001 to 2011, conducting bi-annual Youth Surveys and publishing annual program reports
  • Evaluator of the Milwaukee County Delinquency Services Aftercare Pilot
  • Evaluator of the Waukesha County Drug Free Communities Coalition
  • Family Connections Project Evaluation

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